Cancellation or Postponement
If we have to postpone a course or workshop due to unforeseen circumstances, such as staff illness, we will offer you an alternative date as soon as possible or you can have a full refund.
If the course does not recruit the minimum numbers required we reserve the right to cancel the course after the first session.
Once we have received your deposit and confirmed your booking the workshop will not be cancelled. However, if workshop numbers are small you may be given the option to book on an alternative date, if you wish.
Refunds and exchanges
If you need to change your workshop date we will endeavour to book you onto an alternative workshop to the same value, subject to availability.
If you change your mind we will refund your deposit with 14 or more days’ notice. In less than 14 days from the published date we are unable to offer refunds, but we will book you onto an alternative workshop. If expenses have been incurred, we may charge a cancellation fee of 10% of the value of the workshop.
If cancellations are made with 72 hours of the course we are unable to exchange your course date or refund deposits as materials will have been ordered.